KEEP YOUR PC
RUNNING AT ITS BEST.
RUNNING AT ITS BEST.
Introducing Dell's unique 1 Year Onsite Service after Remote Diagnosis*.
Every world-class Dell system comes with 1 Year Onsite Service1 to give you added peace of mind, knowing we're with you every step of the way. In the unlikely event that issues covered by your Limited Hardware Warranty cannot be solved remotely, one of Dell's expert technicians will come to your home, your office, or a location of your choice to resolve the problem.
* Remote diagnosis may involve multiple or extended sessions before technician or parts will be dispatched. For complete details see dell.com/servicecontracts.Limited Hardware Warranty is available at dell.com/warranty.
SUPPORT WHEN AND WHERE YOU NEED IT
24x7 access. to online easy-to-use self-help support
Hassle-free. You don't need to bring your PC in for repairs.
Worry free & secure. Your PC stays in your possession.
SupportAssist2. The smart technology that keeps your PC running like new.
HOW IT WORKS
If your system encounters a problem, follow these simple steps:
SELF-HELP
Use the easy-to-follow self-help and diagnostic tools that can be found at
Use the easy-to-follow self-help and diagnostic tools that can be found at
REMOTE DIAGNOSIS
If the self-help support tools don't solve the problem, contact Technical Support on 0800 167 000 during business hours. Here, a Dell technician will either talk you through the problem or use remote diagnostic tools to find and solve the cause of your issue. It might involve accessing the inside of your system and may take more than one session.
If the self-help support tools don't solve the problem, contact Technical Support on 0800 167 000 during business hours. Here, a Dell technician will either talk you through the problem or use remote diagnostic tools to find and solve the cause of your issue. It might involve accessing the inside of your system and may take more than one session.
ONSITE SERVICE
If your issue still isn't resolved after remote diagnosis, a Dell Authorised Service Technician will be sent to your location within 1-2 business days to repair and/or replace parts* in the main system unit, including monitor, keyboard and mouse (if not ordered separately) covered by the Limited Hardware Warranty.
If your issue still isn't resolved after remote diagnosis, a Dell Authorised Service Technician will be sent to your location within 1-2 business days to repair and/or replace parts* in the main system unit, including monitor, keyboard and mouse (if not ordered separately) covered by the Limited Hardware Warranty.
MAINTAIN THE HEALTH OF YOUR SYSTEM WITH SUPPORT ASSIST.
Keep your PC running at its best with SupportAssist: the pre-installed smart technology that proactively checks the health of your systems hardware and software.
For more information on the Dell Onsite Service, visit dell.com/support
1 The 1 Year Dell Onsite Service is valid for products purchased through Dell Authorized retailers. PCs come with pre-installed support valid for 1 year. Any third-party warranty extension or upgrade is excluded from Dell support.2 Features vary by support level. For complete details visit dell.com/servicecontracts.
Dell, EMC, Inspiron, XPS, Alienware, G-Series and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation. © 2021 Dell Inc. All rights reserved. E&OE
Dell, EMC, Inspiron, XPS, Alienware, G-Series and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation. © 2021 Dell Inc. All rights reserved. E&OE
